Creating Happiness and Building Brands
Is the only Happiness and Brand Growth Consultancy that integrates multilingual and multicultural Marketing, Sales, and Brand Experience Strategies for new and existing brands in The Americas.
We focus on ambitious and / or want-to-be ambitious brands that are looking to maximize firm profits and Brand Power during an era of ever-increasing complexity and competition.
Do You
Need
Do You
Need
We help you do 4 things exceptionally well
Creating Happiness and Building Brands
Shawn D. Marshall, the Chief Happiness and Growth Officer of MORE HAPPY CUSTOMERS is a senior Business Growth Consultant and Thought Leader in the areas of Marketing. Diversity, and Leadership focused on US, Total Market, African-American, Hispanic, Latin American and Chinese Consumers and Businesses. As Founder of MORE HAPPY CUSTOMERS, he helps create powerful brands by helping C-Suite executives and their teams do four things exceptionally well:
Folow us
Invest in the Happiness of Your Customers and the Growth of Your Brand
Rapid Happiness and Growth Audit
Do you need an URGENT Forensic Audit of your Brand Happiness and Brand Growth Fundamentals?
- Propel your brand forward maximizing customer delight and firm profits with our proprietary Happiness and Growth Audit, that results in a Rapid Execution Plan.
- If you need results fast RAPID Happiness and Growth Results is what we do!
Create Happiness
Do you need to maximize Consumer, Customer and Employee Happiness?
- We provide specific strategies to assess and improve Consumer Delight, Customer Satisfaction, Employee Satisfaction, Executive Satisfaction, Channel Satisfaction, Net Promoter, Score and/or Customer Effort Scores
- It does not matter whether you need help measuring Happiness levels or exceeding Happiness KPI’s, Happiness is what we do!
Create Demand
Do you need to maximize the impact of your Brand and Promotional Marketing efforts?
- We provide strategies and tactics to fill the top of the funnel
- We drive Brand Awareness, Understanding, Interest and Preference
- Our Demand Creation offering is “Soup to Nuts” from Strategic Brand Planning and Development, to Strategic Marketing Roadmaps, Media Briefs and Plans, Creative Briefs and Integrated Communication Plans and B-to-C/B-to-B campaigns across all marketing disciplines
- It does not matter whether you need Traditional, Digital or Phygital solutions, Demand Creation is what we do!
Curate Brand Experiences
Do you need to create WOW experiences for your Consumers, Customers, Channel Partners or Employees, that exceed expectations?
- We ideate and implement unforgettable Branded experiences that Surprise and Delight key stakeholders throughout your Value Delivery System
- It does not matter whether you need onsite, online or meta verse experiences, Brand Experiences is what we do!
Capture Demand
Do you need help maximizing Profitable Sales On and Off-line?
- Our Demand Capture offering is “Soups To Nuts”
- Nothing happens until a sale is made. But, sales that are not profitable lead to financial ruin.
- Let us help you in every aspect of the sales process from sharpening your Sales Management Process, to evaluating your sales teams, to nurturing leads, and to closing sales.
- It does not matter whether you need profitable sales online or through traditional sales professionals, profitable Demand Capture is what we do!
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